Vacature Field Service Engineer (International)

Vacature Field Service Engineer (International)

Omschrijving vacature

A company that develops and produces high-end research equipment for clients in the pharmaceutical, medical and chemical industry is looking for a Field Service Engineer. This engineer will be working in the Service Department of the company. Independently you install High-Tech research equipment at customers who are established all over the world. After installing the equipment you will train the end users. In advance the engineer will do a factory acceptance test on the sold equipment and prepares him- or herself to travel to the customer. Afterwards the engineer needs to document the required information and hand over client and equipment to Customers Service.

The main activities of a Field Service Engineer are:
- installation of equipment at customers globally (Europe, USA and Asia);
- training of end users;
- answering customer questions;
- resolving technical issues within mechanics, electrics, software and application;
- providing technical support and troubleshooting by phone and e-mail;
- providing technical support on site;
- administration of customer issues;
- improve procedures for service visits, installations and repairs;
- making your own planning for customer visits;
- administrate detailed information after each customer contact;
- give support with systems configuration and perform quality tests before delivery.


As a Field Service Engineer you will meet the following requirements:
- lower educational degree (MBO) in electrical or mechenical techniques or a MLO degree with technical experience;
- at least 2 years of work experience in using, maintaining or installing high tech equipment;
- experience in a customer service related role;
- pro-active attitude, a hands on work mentality;
- strong planning and organizing skills
- willing to travel for 50% of the time;
- strong communication skills in the English language;
- a result oriented way of working.

Experience with installation of research equipment is a plus.


A position within a small but international team where you work independently and have lots of responsibility. The position covers 40 hours a week and includes 25 vacation days, 12 ATV days, a good pension scheme and educational opportunities.. You will work independently but within a team and you'll be contracted by the employer directly. The salary indication is depending on experience and knowledge.

If you have any questions about this position please contact Elvy Doorman by phone: 088-8900836 or 06-11596826 or bij e-mail:

Samenvatting vacature

Vacature: Field Service Engineer (International)
Specialisatie: Laboratorium
Werklocatie: Noord-Holland
Opleidingsniveau: MBO
Uren per week: 40
Salaris (bruto p/m): > 2500
Referentie: 20012452
Datum: 31-03-2020

Deel deze vacature:

Balans wil 'Werk maken van dromen'. Dat is waar we voor staan en waar we in geloven. En die dromen kunnen heel divers zijn. Voor de één is dat een wereldreis maken, of professioneel sporter worden en voor de ander is het carrière maken bij een specifiek bedrijf of doorgroeien naar een bepaalde functie. Wat het ook is, een passende baan is daarbij een van de middelen die je hierbij gaat helpen. De Career Specialist van Balans helpt jou mee om werk te maken van jouw dromen.

Balans is (über)specialist in de volgende specialisaties:
Executive Recruitment

Wil je direct persoonlijk contact om werk te maken van je dromen? Bel of mail dan met Elvy Doorman. Die staat je graag te woord.